Have you put in your nominations for the Annual AphA Dolphin awards yet?
No? Why not?! You’ve got be in it to win it!
Team of the Year
- Have you & your team supported a service improvement within your organisation or beyond?
- Do you always put your customers first?
- Are you proud of your service delivery?
- Have you got a great team culture?
Get nominating for the Team of the Year award and get recognition for you and your team!
Analyst of the Year
- Are you or do you know an inspirational analyst?
- Are they using innovative analytics that provide benefits to patients, service users, clinicians and services?
- Do they continuously develop to keep at the cutting edge of your profession?
- Do you want to share their outstanding contributions
Get nominating for our prestigious Analyst of the Year award!
Contribution to Care
- Have you used analytics to improve care?
- Has your approach to analytics improved outcomes?
- Could your approach be shared so it is of benefit beyond your own organisation?
Get nominating and show how analytics improves care and outcomes!
Nomination Submission Deadline – Wednesday 12 September 2019
The Dolphins – 2018
Read more about our winners via this powerpoint. View PowerPoint
Analyst of the Year 2018
Winner: Adam Watkins (1000 Lives Improvement, NHS Wales)
Adam provides analytical support to a wide variety of improvement programmes, including Acute Deterioration, Mental Health and Learning Disabilities, Obstetrics Cymru, Frequent Attenders at Emergency Departments & the Nurse Staffing Programme.
The nomination cited: Adam is so special – he has a wonderful blend of problem solving, ideas generation, programming, analytical skills and an ability to communicate to audiences large and small, technically-minded or clinically focused.
His calm and unthreatening manner endears so many and he is able to quickly build rapport with so many different people from so many different backgrounds and levels of seniority.
He is extremely focused on delivering high quality, relevant output and is always prepared to articulate the uncomfortable messages in the belief that transparency will encourage progress. This authenticity often lends credibility to that message and in turn, his advice is heeded.
Biggest Contribution to Patient Care 2018
Winner: NHS Northern Eastern Western Devon CCG (Ryan Worth, Heather Edmond, Daniel Maldonado & Teresa Maclennan)
The team have worked with operational nursing staff, finance and administration to develop a report that will helps save significant admin and nursing time, facilitating the effective management of a comprehensive waiting list.
Members of the team participate in a fortnightly Technical Working Group (TWG) that is chaired by a senior nurse and has members from the operational team, data quality, finance and business intelligence. The reports, including any new ones being developed, are brought to TWG to ensure all disciplines are aware of the key operational information and can help shape new reports to ensure they are of maximum value.
Starting from scratch the team worked closely with clinical colleagues to source the required CHC data, understand recording and operational processes and validate the Information.
The judges said: Continuing care is a difficult area where historically information has been poor. Team look to be building good relationships with operational staff providing a valued service – whilst at the same time introducing ways to model future services.
Team of the Year 2018
Winner: Devon Partnership NHS Trust
The nomination for the Devon Partnership Trust Informatics team highlighted that the team ‘provides excellent support to a multitude of services within the Trust and beyond, providing intelligence to the clinicians and managers to improve quality and delivery of care. It has managed to keep a high reputation despite staffing pressures and as well as constantly challenging demands from new services. This has been achieved with no drop in service standards and with a good team spirit and humour’.
‘The team has developed interactive and user-friendly dashboards, co-designed with staff at all levels, including multidisciplinary clinicians. Dashboards feed from patient level, to team, through to locality, directorate level and Trust level, so teams can see and understand their data and performance at a base level so that they can be informed at a patient level, and the exception reporting can then be fed up through the hierarchy from Team to Trust Board in a coherent way’.
‘This has involved advanced analysis of indicators and various measures bringing in data from various sources to provide a triangulated analysis and intelligence, being co-produced with clinicians in order to get ownership and confidence in the data. The team has also provided training in use of the dashboards and advice on how to provide effective operational commen-tary, focusing on patients at all times’.
The Dolphins – 2017
Analyst of the Year
Louise Taylor, Poole Hospital NHS Trust
Andy Brazier, NHS Improvement (Hospital Ward Reference Table)
Winner – Joe Frost, Salford Royal NHS Foundation Trust (Northern Care Alliance)
Joe Frost is Head of Business Intelligence for the Northern Care Alliance, an NHS organisation covering both Salford Royal Foundation Trust and Pennine Acute Trust. Joe leads a cross-organisational team with the aim of providing insight and intelligence utilising innovative solutions and developing data science techniques. Joe is challenging “traditional” analytics and moving into data science, developing predictive models, simulation and using machine learning. Joe has also embarked on an “Aspiring Leaders” course as part of the North West Skills Development Network. This has enabled Joe to develop his leadership potential and gain the confidence and support of key clinicians and senior managers within the organisations that Joe supports. This has also helped Joe to understand the environment in which he works to enable better-focused intelligence and analytical products. Joe’s unique combination of leadership, technical and analytical skills have enabled him to become a well-respected member of the senior leadership team within his organisation as well as the “go-to” person for intelligence and analytics.
A number of the solutions built by Joe are used on a daily basis to support the operational management of emergency flow. Joe’s clear visualisation of the data he has provided coupled with the data science techniques employed to enable the predictive modelling (regression analysis), the operational and clinical management teams are able to see the current status of the emergency department and the capacity within the emergency village as well as looking ahead to the expected levels of activity that is due to come in by hour for any particular day. This intelligence supports the decision-making process for operational teams, highlighting when capacity is likely to be an issue which then facilitates clinical actions through discharge planning or admission assessment as well as supporting bed management and streaming to other urgent care settings.
This is just one example of Joe’s work but there are many more. These include analysis of clinical pathways with visualisations so clinicians can identify where patients are not following best practice pathways. Joe is also working on a project to embed a readmissions prediction model into Salford’s EPR so that patients who are at high risk of readmission are flagged to clinical teams on admission.
Biggest contribution to Patient Care
Barney Russ, Poole Hospital NHS FT
Winner – Royal Cornwall Hospital Trust Information Team
The Information team at Royal Cornwall Hospital Trust for being 100% committed to providing information and analysis to support patient care, patient safety and improve patient experience. The team are forward thinking, hard-working and customer focused. They have developed a business intelligence tool, RADAR (RCHT Analysis, Data and Reporting) which as well as providing information, analysis and performance tracking, focuses on providing information and intelligence to support patient care. RADAR is composed of a website (overlaid on a SharePoint platform) and a data warehouse. RADAR incorporates various dashboards, cubes, reports and analysis in different media using the Microsoft BI stack. Most importantly RADAR provides a suite of real time reports and analysis which have significantly improved the process for identifying patients who need additional support during their inpatient stay or emergency department visit. Live reporting in both stroke and fractured neck of femur pathways has helped significantly improve patient care, patient safety and patient experience, as well as considerably improving achievement of associated standards. In the last few months the team have worked closely with Theatres to provide a suite of analysis to ensure patient safety, as they journey through the wards and into Theatres replacing largely paper based reporting.
RADAR has become the buzzword around the organisation for high quality analysis and reporting in our organisation, everyone asks ‘is it on RADAR’ as soon as analysis is required. Clinical teams are routinely requesting to work with us to produce en-riched reporting and analysis for their specialities, ensuring the analysis provided is valuable in supporting decision making whether operational or for direct patient care.
RADAR is displayed on large screens in several departments; ED, Theatres, Bed Management, supporting decision making as situations evolve and transforming the ability of Clinical staff to react immediately to make decisions or adapt plans as required. This may be to keep Theatres on track, to identify empty beds, to utilise Sepsis analysis enabling the Trust to achieve the relevant CQUIN worth £250K or crucially to identify patients in need of a higher level of support whether through LD, Dementia etc transforming the previous haphazard system of the ward staff remembering to phone the relevant team.
Every day we receive positive feedback from our users stating; how much easier it is to find information, how much benefit they are gaining from the enhanced analysis and more importantly how much impact it is having on patient care.
Analytical Team of the Year
Information Services Department, Betsi Cadwaladr University Health Board
Winner – NHS Improvement Analytics Hub
The analytics hub is highly respected within NHS Improvement for their expertise in NHS data sets and as leaders in analytics with excellent stakeholder engagement. As a team they have a wealth of experience in the NHS, consulting and technology, and possess advanced skills in world leading analytics tools. The analytics hub delivers a high quality data analytics and business intelligence service to NHS Improvement’s business teams using sound knowledge of NHS data and business processes, along with outstanding technical skills in data management, business intelligence and analytics – data modelling, data visualisation (e.g. Tableau), data blending (e.g. Alteryx), statistical software (e.g. SAS, SPSS, R), SQL, with a focus on building self-service analytics solutions which will allow business users to analyse data themselves.
As a newly formed team they have overcome challenges associated with geographic separation, and a merging of two very different cultures, to form a united team with diverse experience which provides stakeholders with top quality data analytics.
Achievements include Team representation, thought leadership, communities of practice and centres of excellent and analytical produce developments.
The analytics hub team members engage with business teams to determine their data analysis requirements and to develop plans to meet those needs, using the latest technological advances in data visualisation.
The team host user groups for key analytical tools such as Tableau and Alteryx.
As a team, the analytics hub contribute to the design and development of analytical solutions, such as benchmarking dashboards, and promote self-service analytics which enables business users to view up to date analytical reports, even on handheld devices to help teams support providers to deliver safe, high quality care to patients.
Analysis from the analytics hub is used to support better decision making and informs top NHS decision-makers, even the secretary of state. By taking joint reporting with NHS England forward internationally, the analytics hub are also at the forefront of developing system-wide collaborative analytical approaches.
AphA Awards – 2016
Analytical Team of the Year
Winner – Royal Cornwall Hospitals Trust Information Services Team
Royal Cornwall Hospitals Trust Information Services Team scoped the Team Award. The team aspire to provide truly useful and innovative information to teams and individuals within and external to their organisation. The team are not satisfied to simply process data and produce graphs, they strive to provide added value in analysis and interpretation of what the data is saying. To this end they have been developing business intelligence tools, known locally as RADAR (RCHT Analysis Data and Reporting), as well as excel reports, containing live, up to the minute reporting to support decision making and enable action to be taken. RADAR has been in development for the last eighteen months.
(Linzi Lancaster accepting award on behalf of Information Services Team presented by Adam Sewell-Jones) It is a business intelligence tool based on Sharepoint and utilising the MS BI stack. The team have largely taught themselves on the job (and outside of the job in their own time) and have made a point of ensuring the resulting tools are; slick and easy to use, intuitive to navigate around, branded to look highly professional, as well as providing information and reporting that has made a tangible difference to the Trust’s ability to access information quickly and easily, supporting decision making.
Biggest contribution to Patient Care
Winner – Paul Brandwood (Royal Cornwall Hospitals Trust)
Paul Brandwood (Royal Cornwall Hospitals Trust) won the Contribution to Patient Care Award. Paul’s contribution to patient care has been through providing clinical information that will make a difference to the care patients receive today. Paul has been diligent and prolific in providing automated clinical reports, largely through the Trust’s new business intelligence tool, RADAR. He has gained a reputation for being the person to go to for analysis and breakdown of clinical information. Paul’s nomination cited knowledge, passion, leadership enthusiasm and that he is well respected by all.
Analyst of the Year
Winner – Mridula Sori (NHS Improvement)
Mridula is a Senior Information Analyst at NHS Improvement and is a highly respected member of the organisation for her expertise and leadership in data analytics with excellent stakeholder management ability. Mridula has a wealth of experience in NHS, consulting and technology and possesses advanced skills in leading analytics tools. Over the past year, Mridula has contributed to successful delivery of a number of high-profile analysis projects in 2016, these include: System Economics Dashboard – Mridula led the design and development of this System Economics Dashboard that provides a high-level view of the NHS system performance and allows users to interactively slice and dice activity and workforce input cost data modelled in NHS Improvement’s high-performing database platform Workforce Analysis – Mridula contributed to the publication of a paper published by the Health Foundation in March 2016. Mridula worked with King’s Fund and Economics to help them validate the numbers produced for the ratio of the number of nurses to beds in hospitals and co-produced a chart to show trends in nurse-to-patient ratio, admissions, and length of stay for the period between 2010-15.
ED Performance Analysis – contributed to a project to see which factors explain variation in ED waiting times by speaking to experts; looking at how relevant factors have changed over time; and modelling potential drivers.
AphA Awards – 2015
Analytical Team of the Year
Winner – Performance and Business Intelligence Team, Poole Hospital NHS Foundation Trust
The team have delivered:
1. Fully validated patient level reporting which is soundly embedded in the trusts operational processes
2. Full engagement with the specialty managers who all use the
reports and meet with the team regularly to plan their elective work
3. Reporting processes that can be run as often as required
4. A positive contribution to the weekly performance meeting agenda
5. RTT training for front line staff , they developed this themselves
6. An ever expanding program of data quality improvement
Biggest Contribution to Patient Care
Winner – Performance Information Team, Devon Partnership NHS Trust
Devon Partnership Trust’s Performance Information Team won the Contribution to Patient Care Award with its automatic clozapine database system.
The Team developed an application to record the medicine register, which also sends out alerts to the clinician and team manager when clozapine is due to be reviewed.
Analyst of the Year
Winner – Blake Bessell, New Devon Clinical Commissioning Group
Blake is an Information Analyst in the Business Intelligence team within Northern, Eastern and Western Devon CCG, recruited as a new graduate in August 2014, with no prior experience of the NHS.
Blake developed a series of report which includes individual referral “target” for the practice and shows how it is faring against its plan.
As at the end of May the CCG was well ahead of its target, with elective referrals down by 7% – needless to say, an extraordinary achievement.